General Terms and Conditions JuLingua Julia Eichenberger
1. General
The duration of a lesson is usually 45 minutes. The language course takes place in the target language.
The costs for teaching materials are not included in the course fee, but are listed separately on the invoice. If not specifically noted.
2. Registration
With your signature or your agreement to our GTC (online or on site) you register bindingly for the respective course. You accept these terms and conditions as part of the contract for the respective course.
3. Absences from private lessons
3.1 The agreed lesson times are binding. If the course cannot take place as agreed, this must be reported to the teacher at the latest 24 hours before the course date.
3.2 Absences reported after 24 hours before the course date cannot be taken into account and will be charged in full.
3.3 In exceptional cases such as illness and accident (on presentation of a medical certificate) or death of relatives, the cancelled lessons can be made up.
4. Absences from group lessons or company courses
4.1 If the student is unable to attend a group or company course, the teacher must be informed as early as possible. The costs will be charged in full.
4.2 In exceptional cases such as illness and accident (on presentation of a medical certificate) or death of relatives, a credit note will be issued for the missed lesson time. You can use this credit to make up the missed time in another course offered by us at JuLingua.
5. Cancellation of the course before the start of the course
Agreed language courses can be cancelled or postponed free of charge up to 14 days before the start of the course. This must be done in writing to Julia Eichenberger. The date of receipt of the notification by JuLingua is the cut-off date. Cancellations received less than 14 days before the start of the course will be subject to a processing fee of CHF 300.
6. Cancellation of the course
If you have to cancel a course for an important reason such as illness and accident (on presentation of a medical certificate) or death of relatives, we will be happy to issue you with a credit note for the lessons missed. You can use this credit to make up the missed time in another course offered by us at JuLingua. Course cancellations without good cause will not be taken into account. Refunds and cash payments are excluded in all cases.
7. Being late
Late arrivals by the participants will not be taken into account. If the teacher is late, the lesson time will be made up individually by arrangement.
8. Course continuation
The course registration is not automatically renewed, but expires after the course duration you have booked. Therefore, register early for the next course if you would like to continue.
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9. Disclaimer
For all courses, examinations and events organised by us, we exclude any liability for damages incurred. You are therefore responsible for ensuring that you have sufficient insurance cover. We accept no liability for theft or loss of items on JuLingua premises. Parents are liable for their children.​
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10. Jurisdiction
The provisions of Swiss law shall apply to everything else.
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Place of jurisdiction is Basel-Stadt..
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